Terms of Service

These Terms of Service ("Terms") govern your access to and use of tryfurrow.com and the Furrow application (together, the "Service"), operated by Brandon L Pickett LLC, d/b/a Furrow ("Furrow," "we," "us"). By creating an account or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. The Service

Furrow helps you find, vet, and reach companies likely to become customers — including AI-assisted outbound messaging — and does not guarantee any particular reply rate, meeting count, or business outcome from using the Service.

2. Accounts

You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

3. Subscriptions and Billing

Paid plans are billed in advance on a recurring, metered basis through Stripe. Unless stated otherwise at signup, subscriptions renew automatically until cancelled. You can cancel at any time from your account settings; cancellation takes effect at the end of your current billing period, and we do not provide refunds for partial periods except where required by law. We may change our pricing with reasonable advance notice.

4. Acceptable Use

You agree not to use the Service to:

• Send unsolicited outbound messages in violation of applicable anti-spam law (including CAN-SPAM and equivalent laws in your recipients' jurisdictions), or fail to honor opt-out/unsubscribe requests;
• Generate or send messages that are unlawful, defamatory, fraudulent, or impersonate a real person or organization without authorization;
• Interfere with or disrupt the integrity or performance of the Service;
• Attempt to gain unauthorized access to the Service or its related systems; or
• Use the Service in violation of any applicable law.

We may suspend or terminate accounts that violate this section.

5. Your Content and Outbound Messages

You retain ownership of the ICP descriptions, prospect lists, and messages you input into or generate through the Service ("Your Content"). You grant Furrow a limited license to host, process, and transmit Your Content solely as needed to provide the Service to you, including sending outbound messages to the recipients you direct.

You are solely responsible for the accuracy of AI-drafted messages before sending them, for the legality of your outbound campaigns under applicable law, and for the accuracy and provenance of any prospect data you import into the Service.

6. Our Intellectual Property

The Service itself — including its software, design, and branding — is owned by Furrow and protected by intellectual property laws. These Terms do not grant you any rights to Furrow's trademarks, logos, or underlying technology beyond what's needed to use the Service as intended.

7. Third-Party Services

The Service relies on and integrates with third-party providers (including AI model providers, payment processors, and email delivery infrastructure). We are not responsible for the availability, accuracy, or practices of third-party services, and your use of them is subject to their own terms.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, ERROR-FREE, OR SUITABLE FOR ANY PARTICULAR PURPOSE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FURROW AND ITS OWNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

10. Indemnification

You agree to indemnify and hold Furrow harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from Your Content, your outbound campaigns, your use of the Service in violation of these Terms, or your violation of any law or third-party right.

11. Termination

You may stop using the Service and cancel your account at any time. We may suspend or terminate your access to the Service if you violate these Terms or if we discontinue the Service, with notice where reasonably practicable.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Colorado, and you consent to personal jurisdiction there.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify you directly. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Contact Us

Brandon L Pickett LLC, d/b/a Furrow
1250 Cherokee St. #1715, Denver, CO 80204
Email: privacy@tryfurrow.com